Terms · updated 9 September 2026

Terms of Service

The terms that apply when you browse and use graltov.info.

1. Agreement

These terms apply to use of the Graltov website. By browsing the pages, you acknowledge that you have read them and will use the site lawfully. If you do not agree, please stop using the site.

2. Editorial material

Graltov publishes general editorial information for adults over 40 in the United Kingdom. Pages are not individual guidance and should be read with the disclaimer. Dates and wording may change as the editorial archive develops.

3. Acceptable use

You must not interfere with the operation of the site, attempt unauthorised access, introduce harmful code or use content to mislead another person. You must respect intellectual property and applicable UK law.

4. Intellectual property

Unless stated otherwise, Graltov owns or licenses the site design, copy and branding. You may read and share links for personal, non-commercial reference. Reproduction of substantial sections requires written permission.

5. External links

Links to other websites are supplied for reader convenience. Graltov is not responsible for their content, availability, privacy practice or security. Visiting an external site is your own decision.

6. Forms

Information submitted through a form must be accurate and must not include confidential information that the form does not request. We may decline messages that are abusive, unlawful or unrelated to the site.

7. Availability

We aim to keep the website available but do not promise uninterrupted access. Pages may be changed, paused or removed for maintenance, editorial review or security reasons.

8. Liability

To the extent permitted by law, Graltov is not liable for losses arising from reliance on general editorial material, interruption, third-party content or a reader’s chosen action. Nothing in these terms limits liability that cannot lawfully be limited.

9. Privacy

Processing of personal information is described in the Privacy Policy. The Cookie Policy explains browser storage and optional technologies. Those documents form part of the wider site information available to visitors.

10. Governing law

These terms are governed by the law of England and Wales. Courts in England and Wales will have jurisdiction, subject to any mandatory consumer rights that apply to a visitor.

11. Contact

Questions may be sent to [email protected] or 22 St Mary Street, Cardiff CF10 1AA. Our desk hours are Mon–Fri 9:00 AM – 5:00 PM GMT.

12. Revision history

Revision history: 1 January 2026, terms published; 9 September 2026, wording reviewed. Material updates will be dated on this page.

8. Contact and complaints

Questions about these terms should be sent to [email protected] or to Graltov Health Ltd, 22 St Mary Street, Cardiff CF10 1AA. Please identify the page or activity concerned and explain the practical issue clearly. We aim to acknowledge a message within five working days and normally provide a response within twenty working days. This process does not prevent a person from using any statutory complaint or dispute route available to them.

Messages should not include unnecessary confidential information. Graltov may retain correspondence for up to twenty-four months after closure where needed to understand the history of an issue. Repeated or abusive messages may be handled through reasonable communication limits. A material service concern will be reviewed by a member of the editorial or administrative team.

9. Changes and version history

These terms were reviewed on 9 September 2026. Graltov may update them when the website structure, legal requirements or editorial services change. A dated notice may be added to this page for material amendments, and the revised wording applies to use after publication. Earlier versions may be retained in internal records for accountability.

a. 9 September 2026: current version published for graltov.info.
b. Minor formatting changes may be made without changing the substance of these terms.
c. Readers should review the current page before relying on an archived link.

10. Dispute resolution and governing law

These terms are governed by the law of England and Wales, subject to any mandatory rights that apply to a consumer or website visitor. The parties should first try to resolve a concern through the contact process described above. If a dispute cannot be resolved informally, the courts of England and Wales will have jurisdiction unless another forum is required by law. Nothing in these terms removes a right that cannot lawfully be excluded.

Readers may also seek independent advice about a dispute or use an appropriate recognised complaint route. Graltov will provide relevant information about the issue it has considered and the outcome reached. Any proposed resolution will be described in clear terms and will not depend on a reader accepting unrelated conditions.

11. Severability and assignment

If a court finds one part of these terms unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not amount to a permanent waiver. Graltov may transfer administrative rights and obligations as part of a lawful business or hosting change, provided that this does not remove applicable user protections. A reader may not transfer rights or obligations under these terms where doing so would undermine the site’s security or proper operation.

The contact details for questions remain 22 St Mary Street, Cardiff CF10 1AA, 029 2194 6111 and [email protected]. These details are provided so that practical issues can be raised without relying on an external platform. The current terms should be read together with the Privacy Policy, Cookie Policy and Disclaimer.

8. Contact and complaints

9. Changes and version history

a. 9 September 2026: current version published for graltov.info.
b. Minor formatting changes may be made without changing the substance of these terms.
c. Readers should review the current page before relying on an archived link.

10. Dispute resolution and governing law

11. Severability, assignment and accessibility

Readers who encounter an accessibility barrier can contact [email protected] with the page address and a description of the issue. The team will aim to acknowledge the report within five working days and assess a practical correction. Browser, device and assistive-technology settings can affect how a page is presented, so useful technical details may help the review. Accessibility feedback is considered alongside security, editorial and maintenance work.

12. Privacy and external services

Use of the website is also subject to the Privacy Policy and Cookie Policy. External services, including maps or hosted resources, may have their own terms and privacy notices. A reader decides whether to open an external link or embedded service and should review the provider’s information before doing so. Graltov does not adopt statements made by an external provider merely by linking to it.

The contact details for questions remain 22 St Mary Street, Cardiff CF10 1AA, 029 2194 6111 and [email protected]. These details are provided so practical issues can be raised without relying on an external platform. The current terms should be read together with the Disclaimer and the site’s editorial information.